TX - Dallas
Full-time
Mid level
1 day ago
Verified apply link — checked 1 hour ago
Salary undisclosed
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Travel Coordinator, Travel Logistics Dallas, TX/Remote - Hybrid How will this role have an impact? The Travel Coordinator is an independent contributor role within Signify Health's Travel department, a team responsible for the intake, qualification, and logistical bookings of ~72k annual air, car, and hotel requests for Signify Health clinicians nationwide. This role requires flexibility, attention to detail and a proactive approach to managing travel logistics effectively. The department business hours are Monday through Friday 7am-6pm, and Sat-Sun 8am-5pm CST. Staff weekend coverage is scheduled on a rotational basis. This is a hybrid role that requires reporting into the office and being flexible to do so every day during training, and during select days of the week/month/quarter following training, based on the needs of the business. This role will report directly to the Travel Supervisor. What will you do: Research, book, and manage travel arrangements within the guidelines of corporate travel policies Provide assistance with changes, cancellations, or other adjustments to travel plans as needed Maintain a high level of customer service throughout the booking process Take Inbound calls and place Outbound calls throughout the shift Communicate and collaborate with team members, travelers and other stakeholders to understand travel preferences and requirements Complete all other travel ancillary tasks as assigned Be on time, ready to work at assigned work location on a daily basis We are looking for someone with: Strong communication skills, both verbal and written, with a customer service oriented approach Proven ability to prioritize and multitask in a fast paced and time sensitive environment Excellent time management and organizational skills with the ability to manage multiple reservations and deadlines Problem-solving ability to address travel disruptions, cancellations, or itinerary changes Highly detail oriented and ensures accuracy in all tasks Self-directed and works well independently, with ability to take direction and respond well to coaching and supervision when needed Works well with others and contributes to a positive team dynamic Experience using automated phone systems Strong phone and email etiquette Ability to work overtime as needed Ability to work weekend shifts on a rotational basis Working Conditions: Fast-paced environment Requires working at a desk and the use of a phone and computer Normal sight and hearing ability Use office equipment and machinery effectively Ability to ambulate to various parts of the building Ability to bend, stoop Work effectively with frequent interruptions May require occasional overtime to meet project deadlines Lifting requirements of 15 lbs. occasionally Required Qualifications: Minimum of 2 years successful work in an office environment Prior experience in the travel industry and utilizing booking software is a plus Education/Licensing Requirements: High School Diploma or equivalent Preferred Qualifications: Bachelor’s Degree Experience using automated phone systems Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. Eligible employees may enroll in a full range of medical, dental, and vision benefits, 401(k) retirement savings plan, and an E
CVS Health (Aetna) is hiring remote talent through Remote Me. All listings are vetted for legitimacy.