Dealer Engagement Specialist

Before you apply

Job source

Himalayas

Applying on

himalayas.app

Workplace

Fully remote

US state

Nationwide remote

Category

Sales

Link last checked

Not checked yet

Posted

1 day ago

Closes

11/16/2026

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About the role

Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we’ve grown into a leading provider of used and new car financing across the country. Our Support teams work with multiple departments in a dynamic environment that promotes flexibility and autonomy, while offering the opportunity to collaborate with a diverse group of professionals. We work to comply with our company standards, exceed customer expectations, and drive our Great Place to Work culture. We deliver high-quality services aligned to business needs, driving innovative improvements that support our company strategy and modern operating principles. The Dealer Engagement Specialist supports the planning, coordination, and execution of dealer-facing engagements across Sales. This role partners with Sales, Events, Marketing, and other internal teams to ensure dealer interactions are well-organized, supported with the right materials and communications, and followed through effectively from planning through post-engagement activities. Outcomes and Activities : This position will work from home; occasional planned travel to our Southfield, Michigan office may be required. However, this position is permitted to work at our Southfield, Michigan office if requested by the team member. This position is available in two regional assignments: Southeast and West. Each hire will serve as a dedicated partner to the sales teams within their assigned region. To ensure alignment with business needs, employees must work core hours of 9:00 a.m. to 5:00 p.m. in the local time zone of the region they support, regardless of where they reside. Key Responsibilities Dealer Engagement Coordination Support the development and execution of ongoing Sales education and readiness programs for field sellers, leaders, and specialized Sales roles. Maintain engagement calendars, trackers, participation lists, and planning materials. Partner with Sales leaders and field teams to clarify roles, timelines, and responsibilities for each engagement. Support pre- and post-engagement activities, including invitations, meeting logistics, surveys, follow-up communications, and action items. Attend planning meetings and provide status updates to ensure activities remain aligned and on track. Content and Communications Maintain regional dealer engagement materials, including presentations, agendas, invitations, talking points, and supporting resources. Create dealer-facing communications and “Know Before You Go” materials that improve preparedness and participation. Partner with Marketing and Brand to ensure materials are accurate, appropriate, and aligned with the intended audience. Coordinate recognition, celebration, and social media opportunities tied to dealer engagements. Industry and Event Support Research industry associations, trade shows, auctions, and other opportunities that may support dealer engagement. Maintain key dates and recommend relevant opportunities for Sales participation. Coordinate event support, including kickoff meetings, promotional materials, signage, and other engagement needs. Cross-Functional Partnership Serve as a coordination point between Dealer Engagement, Sales, Marketing, Events, and other internal partners. Respond to dealer and Sales inquiries and provide timely engagement-related information. Gather feedback and identify opportunities to improve dealer engagement planning, execution, and follow-through. Requirements Bachelor’s degree or equivalent relevant experience. Experience in event coordination, communications, logistics, customer engagement, or a related field. Strong communication, organization, attention to detail, and project coordination skills. Ability to mana

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