Medical Patient Coordinator

Before you apply

Job source

Himalayas

Applying on

himalayas.app

Workplace

Fully remote

US state

Nationwide remote

Category

Administrative

Link last checked

Not checked yet

Posted

2 weeks ago

Closes

10/30/2026

1. 1. Tailor your resume to this posting — it takes about a minute and noticeably improves your match score.
2. 2. Click One-Click Apply. We open the posting directly on himalayas.app in a new tab — Remote Me never charges for or intermediates an application.
3. 3. Create or sign in to the employer's applicant account, upload your resume, and submit their form.
4. 4. Come back and hit Save so this role stays in your dashboard — we'll notify you if the posting closes or the link breaks.

About the role

Job Title: Medical Patient Coordinator Position type: Full-Time Work hours: 8:30 AM to 5:30 PM Pacific Daylight Time Work days: Monday to Friday Salary: $5 - $6 per hour, depending on experience Job code: CG-MD Workplace: Remote Our client is seeking a compassionate, reliable, and highly organized Medical Patient Coordinator to support a growing U.S.-based medical practice serving patients with disabilities, chronic pain, neurologic conditions, and other complex healthcare needs. As one of the primary points of contact for patients, you will manage incoming calls, new patient intake, appointment scheduling, patient follow-ups, and general administrative coordination. You will also provide clear information about the practice's services and cash-pay pricing, maintain accurate patient records, and appropriately escalate clinical questions or symptoms to the provider. Because some patients may have mobility, cognitive, or communication challenges, the ideal candidate must demonstrate exceptional patience, empathy, listening skills, and professionalism . Experience supporting similar patient populations is highly preferred. The practice's EHR is still being selected, so experience with a specific system is not required. The successful candidate should be comfortable learning new healthcare technology and workflows. Scope of Work / Responsibilities Patient Communication & Phone Management Answer incoming patient calls and serve as the first point of contact for the practice Provide a warm, empathetic, professional, and patient-centered experience on every call Respond to patient and prospective patient inquiries Provide clear and accurate information about the practice, available services, and cash-pay pricing Answer general administrative questions within the scope of the role Listen carefully to patient concerns and provide appropriate administrative assistance Manage patient-facing phone communications through Google Voice Follow up on patient communications as needed Ensure patients receive timely and appropriate responses to their inquiries New Patient Intake & Appointment Scheduling Collect necessary patient information over the phone to simplify the new patient intake process Assist with new patient onboarding and intake Create and maintain patient entries within the EHR once the practice's system is implemented Schedule, reschedule, and coordinate patient appointments Assist patients who would like to schedule a consultation Manage appointment-related communications, confirmations, and follow-ups Ensure required patient information is collected and accurately documented Maintain accurate and organized scheduling information Patient Support & Care Coordination Assist patients with general questions and non-clinical concerns Communicate patiently and compassionately with individuals who may have mobility limitations, cognitive differences, chronic conditions, neurologic conditions, or other communication needs Provide additional explanation or clarification when patients require more time or assistance Assist with general patient support and care coordination Receive symptom-related calls or medical concerns and accurately document the information Escalate clinical questions, symptoms, and patient concerns to the appropriate provider for review rather than independently providing medical advice Maintain clear professional boundaries between administrative support and clinical guidance Help ensure patients receive appropriate administrative follow-up throughout their interactions with the practice Administrative & Practice Support Assist with managing the practice's general and patient-facing email inbox as needed Maintain accurate and organized patient information Assist with EHR documentation and patient records Create superbills for patients when within the candidate's experience and capabilities Provide administrative support related to scheduling, intake, documentation, and daily practice operations Maintain patient confi

Winning Assistants is hiring remote talent through Remote Me. All listings are vetted for legitimacy.