United States Virtual · Remote
Full-time
Mid level
22 hours ago
Verified apply link — checked 3 hours ago
Salary undisclosed
We are looking for a dynamic Property Claims Manager who is energized by a challenge and brings both deep technical expertise and a passion for developing people. You will lead a team of property claims adjusters, strengthening their skills in homeowners and condo claims, coverage interpretation, estimating, and customer communication. You will also help the team adapt as our claims tools, processes, and ways of working continue to evolve. If you enjoy coaching people, solving problems, improving the customer experience, and building better ways of working, this could be a great opportunity for you. Why you will enjoy this role Develop people: Help adjusters build confidence, strengthen technical skills, and grow in their careers. Shape what is next: Contribute to an evolving claims organization and help improve how work gets done. Take on the challenge: Bring your experience and technical skill to a role where you will help build how we train and develop adjusters going forward. Make an impact: Use your expertise to improve claim quality, customer responsiveness, and team performance. Lead with insight: Use claims data and operational trends to focus coaching where it matters most. What you will do Lead, coach, and develop a team of property claims adjusters. Coach on homeowners and condo coverage, estimate writing, claim quality, and customer communication. Support sound coverage decisions and review escalated or complex claim matters. Use performance and quality data to identify trends and coaching opportunities. Help build and deliver structured training that strengthens adjusters’ technical skills, contributing your expertise as we stand up new training programs. Help the team successfully navigate new tools, workflows, and business priorities. Partner with claims leaders and other teams to improve training, processes, and customer outcomes. What you will bring P&C Adjuster's License Bachelor's degree or equivalent experience 3+ years of property claims experience 2+ years of people management/leadership experience Strong homeowners property claims knowledge, including coverage interpretation Experience using Xactimate to review or write property or contents estimates Experience with XactContents, ClaimXperience, Guidewire Live Boards, or similar claims tools Experience contributing to or delivering formal training programs for claims adjusters Ability to lead through change while keeping teams engaged, accountable, and customer-focused Pay Range: $88,000.00 - $147,000.00 Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis. Helping People Thrive in a Connected World Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com . For U.S. benefit information, visit myassurantbenefits.com . For benefit information outside the U.S., please speak with your recruiter. What’s the culture like at Assurant? Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way . Company Overview Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering w
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