Senior Product Designer - Benefits Servicing

Before you apply

Job source

Himalayas

Applying on

himalayas.app

Workplace

Fully remote

US state

Nationwide remote

Category

Project Management

Link last checked

Not checked yet

Posted

3 weeks ago

Closes

10/21/2026

1. 1. Tailor your resume to this posting — it takes about a minute and noticeably improves your match score.
2. 2. Click One-Click Apply. We open the posting directly on himalayas.app in a new tab — Remote Me never charges for or intermediates an application.
3. 3. Create or sign in to the employer's applicant account, upload your resume, and submit their form.
4. 4. Come back and hit Save so this role stays in your dashboard — we'll notify you if the posting closes or the link breaks.

About the role

Become a part of our caring community As a Senior Product Designer – Benefits Servicing, you will help shape the end-to-end medical benefits experience across Humana ’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence. Through exceptional design execution, user-centered thinking, and cross-functional collaboration, you will create intuitive experiences that simplify complex benefits information, support informed healthcare decisions, and improve members’ ability to navigate care. In this role, you will partner closely with product managers, engineers, researchers, and business stakeholders to design solutions that drive meaningful outcomes for members and the business. Your work will contribute to improving member satisfaction, healthcare engagement, operational efficiency, and overall experience quality across the medical benefits journey. At Humana , our mission is to help people achieve lifelong well-being. We are committed to creating experiences that put our members at the center of everything we do. Join a team that values innovation, empathy, and a passion for improving the health journey for millions. Overview As a Senior Product Designer – Benefits Servicing , you will help shape the end-to-end medical benefits experience across Humana ’s digital ecosystem, enabling members to understand, access, and maximize their healthcare coverage with confidence. Through exceptional design execution, user-centered thinking, and cross-functional collaboration, you will create intuitive experiences that simplify complex benefits information, support informed healthcare decisions, and improve members’ ability to navigate care. In this role, you will partner closely with product managers, engineers, researchers, and business stakeholders to design solutions that drive meaningful outcomes for members and the business. Your work will contribute to improving member satisfaction, healthcare engagement, operational efficiency, and overall experience quality across the medical benefits journey. Key Responsibilities Design and deliver end-to-end user experiences for Humana ’s medical benefits products and services, ensuring solutions are human-centered and aligned with business objectives. Collaborate with product, engineering, marketing, analytics, and research partners to identify opportunities and develop innovative solutions that address key member needs. Utilize user research, usability testing, analytics, and member feedback to inform design decisions and continually improve experiences. Create user flows, wireframes, prototypes, and high-fidelity designs that effectively communicate and validate design concepts. Advocate for accessibility, inclusivity, and design best practices across all medical benefits experiences. Partner with other Product and Design teams to ensure consistency and cohesion throughout the member journey. Present design recommendations and rationale to stakeholders, incorporating feedback and building alignment across teams. Contribute to a culture of collaboration, experimentation, learning, and continuous improvement within the design organization. Support and contribute to design systems, pattern libraries, and scalable design standards. Use your skills to make an impact Qualifications Required Bachelor’s degree in Human-Computer Interaction or a related field, or equivalent practical experience. 5+ years of experience in product design, with a portfolio demonstrating impactful digital product outcomes. Experience designing complex user experiences and end-to-end customer journeys, preferably within healthcare, insurance, or similarly regulated industries. Strong expertise in user-centered design, interaction design, information architecture, and visual design. Proficiency with modern design and prototyping tools, including Figma. Solid understanding of user research methodologies and the ability to translate insights into effective design soluti

Humana is hiring remote talent through Remote Me. All listings are vetted for legitimacy.