Partner Solutions Architect (Pan-EMEA GSI)

Before you apply

Job source

Ats

Applying on

careers.datadoghq.com

Workplace

Fully remote

US state

Nationwide remote

Category

IT

Link last checked

20 minutes ago

Posted

4 months ago

Closes

No stated closing date

1. 1. Tailor your resume to this posting — it takes about a minute and noticeably improves your match score.
2. 2. Click One-Click Apply. We open the posting directly on careers.datadoghq.com in a new tab — Remote Me never charges for or intermediates an application.
3. 3. Create or sign in to the employer's applicant account, upload your resume, and submit their form.
4. 4. Come back and hit Save so this role stays in your dashboard — we'll notify you if the posting closes or the link breaks.

About the role

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful.   The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director of Partner Solutions Architects, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.   What You’ll Do: Ensure the successful onboarding, training, enablement, and certification of partner technical resources; Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams; Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices; Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution; Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities; Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities; Continuously help curate and evolve lead/best practices for Datadog platform adoption and success. Who You Are: Possess a solid technical grounding with hands-on experience of IT Development and/or Operations Has a demonstrable track-record and never-ending passion for learning; successful candidates for this position typically have 10-15 years of experience in a customer or partner facing technical role A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom; Confident presentation skills Desired hands-on experience in two or more of the following areas: Observability: Datadog, Splunk, AppD, New Relic or Dynatrace Public Cloud: AWS, Azure, GCP, or Alibaba Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go Config Mgmt: Terraform, Ansible, Puppet, Chef CI / CD: Jenkins, Gitlab Bonus Points: Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.) Previous experience using Datadog and/or other cloud monitoring tools (APM,  Infrastructure, Logs, Synthetics, NPM) Previous experience with root-cause-analysis, troubleshooting, debugging   Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.   Benefits and Growth: Best-in-breed onboarding Generous global benefits Intra-departmental mentor and buddy program for in-house networking New hire stock equity (RSUs) and employee stock purchase plan (ESPP) Continuous professional development, product training, and career pathing An inclusive company culture, able to join our Community Guilds and Inclusion Talks Benefits and Growth listed

Datadog is hiring remote talent through Remote Me. All listings are vetted for legitimacy.