Technical Customer Success Manager - AI Agents

Before you apply

Job source

Ats

Applying on

jobs.lever.co

Workplace

Fully remote

US state

Nationwide remote

Category

Customer Service

Link last checked

35 minutes ago

Posted

1 month ago

Closes

No stated closing date

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About the role

About the Role We are seeking a passionate and technically skilled Technical Customer Success Manager for our AI Agents team in South Africa. This role is pivotal in ensuring customer satisfaction and success through proactive engagement and technical expertise. You will be responsible for configuring, troubleshooting, and optimizing our software solutions to meet the unique needs of our customers. Your primary focus will be on B2B SaaS customer ownership, where you will leverage your strong technical skills and exceptional communication abilities to drive customer retention and expansion. Join us in a dynamic, fast-paced environment where important customer items are addressed on the same day.

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