Project Manager, Enterprise Operations

Before you apply

Job source

Himalayas

Applying on

job-boards.greenhouse.io

Workplace

Fully remote

US state

Nationwide remote

Category

Project Management

Link last checked

2 hours ago

Posted

3 weeks ago

Closes

12/1/2026

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About the role

CharterUP is transforming the $365 billion global group transportation and mobility market with an AI native platform that powers modern charter, shuttle, and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies, CharterUP connects enterprises, institutions, and event organizers with thousands of vehicles nationwide, while increasingly serving as the operating system for large scale shuttle and transit programs across airports, campuses, industrial sites, and major events. Through real time availability, transparent pricing, intelligent routing, and AI driven dispatch and optimization, CharterUP replaces a fragmented and opaque industry with automation, accountability, and scale. Why Join Us Innovative Impact: Be part of the team that's revolutionizing group travel, setting new standards in an industry overdue for change. Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc., there’s no better time to join our dynamic, growth-stage organization. Driven Team: Collaborate with some of the most driven minds in tech, all while working in a remote-first environment with a tech hub in Austin, TX. Funding and Stability: Our $60 million Series A funding was just the start—we’re poised for even greater expansion, and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently, ensuring long-term stability. Title: Project Manager, Enterprise Operations Reports to: Director, Enterprise Strategy & Operational Excellence Location: Remote (must reside in one of CharterUP 's approved states — see below) CharterUP is seeking an experienced Project Manager to join the newly established Enterprise Operations PMO. This role leads execution on CharterUP 's largest and most complex client-facing engagements, from new product and program launches to large-scale, time-critical mobilizations, while also building the foundational PMO standards, charters, governance cadences, and reporting processes the function runs on. You will report directly to the Director of Enterprise Strategy & Operational Excellence and partner across Enterprise Operations, Technology, Finance, Legal, and client-facing teams to deliver initiatives spanning client programs, system implementations, internal process builds, regulatory rollouts, and more. What You’ll Do Own end-to-end delivery of CharterUP ’s largest and most complex cross-functional projects, spanning large-scale client-facing launches, systems and technology initiatives, internal process changes, regulatory rollouts, and other high-priority operational initiatives, from business case through close-out and retrospective Lead project management for large-scale, time-critical mobilizations driven by urgent client or market disruptions, coordinating workstreams across the organization and driving execution from initial planning through deployment and closeout. Maintain and continuously improve a standing mobilization playbook that can scale to future projects. Lead the stand-up and launch of complex client-facing projects and events, then transition ongoing, business-as-usual execution to the assigned account manager once the program is running smoothly. Help build and refine the foundational PMO standards: project charter templates, status reporting formats, risk and issue logs, governance cadences, and project intake processes. Develop business cases and project charters that clearly define scope, success metrics, resourcing, and timeline for new initiatives. Hold cross-functional partners accountable to deliverables and deadlines without having formal authority over them. Lead change management for the initiatives you run, driving adoption and managing resistance through the transition, not just tracking the project plan. Plan and manage project schedules, dependencies, critical paths, and resourcing conflicts across multiple concurrent projects. Identify risks early and build mitigation p

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