G02 - Platform Operations Engineer

Before you apply

Job source

Himalayas

Applying on

himalayas.app

Workplace

Fully remote

US state

Nationwide remote

Category

IT

Link last checked

Not checked yet

Posted

2 weeks ago

Closes

11/3/2026

1. 1. Tailor your resume to this posting — it takes about a minute and noticeably improves your match score.
2. 2. Click One-Click Apply. We open the posting directly on himalayas.app in a new tab — Remote Me never charges for or intermediates an application.
3. 3. Create or sign in to the employer's applicant account, upload your resume, and submit their form.
4. 4. Come back and hit Save so this role stays in your dashboard — we'll notify you if the posting closes or the link breaks.

About the role

Responsibilities: Lead cloud platform operations for Cloud File Transfer (CFT) with focus on monitoring, performance optimisation, reliability, release management, and continuous improvement within AWS environments. Own L2 incident management, troubleshooting, and escalation handling for high-throughput file transfer workflows across multiple agencies, working closely with engineering, security, and agency stakeholders to resolve incidents within defined SLAs. Manage, design, and continuously optimise AWS cloud infrastructure to ensure scalability, security, cost-efficiency, and high availability of the CFT platform. Establish, refine, and enforce operational processes including runbooks, dashboards, daily health checks, incident communication practices, and operational reporting with actionable insights. Drive change, release, and maintenance management by performing impact analysis, risk assessment, mitigation planning, and executing system upgrades and infrastructure improvements to ensure platform stability. Review testing results to ensure all changes meet operational, performance, and security requirements before release, while defining and improving operational OKRs, SLAs, and reliability metrics. Contribute to portal and backend enhancements, bug fixes, and operational tooling to continuously improve platform reliability, performance, and maintainability. Share operational best practices, incident learnings, and technical knowledge within the team and across the programme to improve engineering standards and platform reliability. Requirements Degree in Computer Science, Information Technology, or related field, or equivalent practical experience. Minimum 2 years of hands-on experience managing production workloads in public cloud environments (preferably AWS). Strong problem-solving skills across cloud infrastructure, applications, and distributed systems. Experience handling production incidents with ownership, urgency, and attention to detail. Experience defining and enforcing operational processes, procedures, and best practices. Familiarity with maintaining high-availability, secure cloud environments and implementing preventative operational controls. Understanding of change management, impact assessment, and service reliability improvements. Preferred:experience in operating applications on AWS , and experience working on Key Technologies: Terraform for infrastructure as code and cloud resource management. GitLab for CI/CD pipelines and version control. Strong understanding of AWS services and architecture supporting production workloads. Originally posted on Himalayas

FPT Asia Pacific Pte Ltd is hiring remote talent through Remote Me. All listings are vetted for legitimacy.