Senior Digital Learning & AI Content Developer

Before you apply

Job source

Himalayas

Applying on

jobs.lever.co

Workplace

Fully remote

US state

Nationwide remote

Category

Customer Service

Link last checked

Not checked yet

Posted

5 hours ago

Closes

11/18/2026

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About the role

Join the Future of Supply Chain Intelligence — Powered by Agentic AI At Resilinc , we’re pioneering intelligent, autonomous systems that redefine supply chain risk management. Our agentic AI helps global enterprises predict disruptions, assess impact, and act in real time — before operations are affected. Named a 2025 Gartner® Magic Quadrant™ Leader, we’re trusted by top companies in life sciences & pharma, aerospace & defense, high tech, and automotive to protect what matters most. Be part of a team that's redefining resilience on a global scale. But the real power behind Resilinc ? Our people. We’re a fully remote, mission-led team making sure life-saving products and critical goods get where they’re needed, fast. We offer the chance to do meaningful work in a collaborative, empowering culture—where you can be an agent of change. Join us to tackle critical global challenges through high-impact work that matters. Check out this blog to learn more about how we are impacting the world's most critical supply chains. Global Supply Chain Risks 2026: Act Faster | TEC Resilinc | Innovation with Purpose. Intelligence with Impact. Resilinc is hiring a Senior Digital Learning & AI Content Developer to build and scale a modern, AI-forward Academy experience for customers, partners, and internal teams. This is a hands-on individual-contributor role for someone who can take complex product and domain knowledge and quickly turn it into clear, engaging, high-quality digital learning content. The ideal candidate is a strong content creator, video producer, learning technologist, and AI-enabled builder. They should be comfortable researching, scripting, producing, editing, publishing, and improving digital learning assets using modern AI and multimedia tools. Because this is expected to be a lean or solo function initially, the successful candidate must be highly self-directed and capable of owning the full content lifecycle from idea to published experience. What You Will Do Create Modern Digital Learning Content Personally create and maintain: Short-form product videos Tutorials and walkthroughs Customer onboarding journeys Interactive learning modules Product-release education Role-based learning paths Certifications and assessments Internal enablement content Quick-reference guides Webinar and event content AI-assisted multimedia assets Turn complex technical concepts into concise, visually strong, easy-to-consume learning experiences for enterprise users. Use AI to Accelerate Content Production Use modern AI tools to improve speed and quality across: Research and content planning Script writing and storyboarding Summarization Translation and localization Voiceover Video editing Graphics and visual creation Quiz and assessment generation Content repurposing Knowledge extraction from product and SME sessions Continuously evaluate new AI tools and workflows that can shorten production cycles and improve content quality. Produce High-Quality Video and Multimedia Create polished product videos, tutorials, demos, and learning assets. Use modern video-editing and AI-assisted production tools. Apply AI-generated voice, captions, translation, animation, avatars, and visual effects where useful. Build reusable templates and production standards. Convert product demonstrations, SME sessions, and technical walkthroughs into scalable digital content. Partner With Subject Matter Experts Work directly with Product, Services, Support, Engineering, Sales, and customer-facing teams. Extract knowledge quickly and efficiently from subject matter experts. Convert technical discussions into clear customer-facing learning. Keep content aligned with product releases, customer workflows, and strategic priorities. Minimize SME time while maintaining accuracy and quality. Build Scalable Learning Journeys Design structured onboarding experiences for customers and internal teams. Create role-based learning paths and certification programs. Reduce dependence on repet

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